Privacy Policy

Southern Cross Leadership Training Pty Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you access or use our online platform and services, including decision making workshops, presentation skills training, executive coaching, team leadership development, and communication skills enhancement.

Collection of Personal Information

We may collect personal information that you voluntarily provide to us when you register for our services, make inquiries, or otherwise interact with our online platform. This information may include your name, contact details, professional information, payment details, and any other information necessary to provide you with our services.

Use of Personal Information

Your personal information is used to deliver and improve our training services, communicate with you about your enrollment and our offerings, process payments, comply with legal obligations, and ensure a high-quality user experience. We will only use your information for the purposes for which it was collected or as permitted by applicable law.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and applicable privacy laws, we process your personal data based on your consent, the necessity to fulfill contractual obligations, compliance with legal obligations, or our legitimate interests, such as improving our services and ensuring platform security.

Disclosure of Information

We do not sell or trade your personal information. Your data may be disclosed to trusted third-party service providers who assist us in delivering our services, such as payment processors and IT service providers, under strict confidentiality agreements. We may also disclose information when required by law or to protect our rights or safety.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, delete, restrict or object to processing, and data portability. You may also withdraw your consent at any time where processing is based on consent. To exercise these rights, please contact us by mail at the address provided below.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance user experience, analyze site usage, and support marketing efforts. You may manage cookie preferences through your browser settings.

International Data Transfers

If your information is transferred outside your country of residence, including outside the European Economic Area, we will ensure it is protected in accordance with applicable data protection laws.

Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in legal requirements or our practices. We encourage you to review this policy periodically.

Contact Information

If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at:

Southern Cross Leadership Training Pty Ltd
48 Macquarie Street, Suite 6
Sydney, New South Wales, 2000
Australia